FREQUENTLY ASKED QUESTIONS
Q. Can you customise a magnet planner
A. Unfortunately no, our magnet planners are produced in bulk quantities which makes one-off designs not possible.
Q. Can you customise framed and laminated planners
A. Yes we can! We are very happy to customise one of our designs to your specifications or create planner for you from scratch. There is a custom design fee of 25% of the product cost.
Q. Where are your products made
A. Our planners are all designed in house and made in Australia. We import our liquid chalk markers as unfortunately they aren't made in Australia.
Q. Are Organising Life Beautifully products environmentally friendly
A. We can proudly say yes! Our planners are reusable and long lasting, replacing the need for paper reminders. This decreases the amount of paper waste to landfill. It's a definite win!
Q. Is Liquid Chalk safe for children to use?
A. Yes, children can use liquid chalk. It's non-toxic and odourless so won't harm them.
Q. I've ordered the wrong planner, what should I do?
A. Please refer to our refund policy for more information.
Q. There's an error with my order, what should I do?
A. Please contact us as soon as possible. We're only human and do make mistakes from time to time but, we're very happy to get it sorted for you straight away.