FREQUENTLY ASKED QUESTIONS

Our Magnet Planners are designed in-house and manufactured in Australia.

Magnet planners are flexible and will stick to your fridge, even if it's curved.

We have a large range of magnet planner sizes, see our size guide for measurements. 

The magnets are flexible and return to their flat shape even after being bent and they can withstand a maximum temperature of 80°C.

Visit the magnet planners page for more information.

Ink erases best when dry

Don't spray water or cleaning product directly onto the chalk. Instead, spray on the cloth or paper towel and then wipe the planner clean.

Use a lint free damp cloth or magic eraser to remove challk.

Store your markers standing up with the cap up.

Do not store in direct sunlight.

If the ink is runny, shake the marker vigorously to mix the pigment. You should hear a rattle in the marker, if you can't hear it bang the end of the marker on a solid suface to disclodge it and shake. Avoid pumping the nib if possible.

If you're not sure how the ink will react with your board, do a spot test by picking a small corner, Place a small dot of ink, allow it to dry and then erase.

Liquid chalk can be used on any non-porous surface such as: glass, whiteboard, metal, mirror, ceramic, vinyl etc. 

Liquid chalk is permanant when used on porous surfaces such as, chalkboard paint (on walls), paper, etc. 

More Troubleshooting Tips

Liquid Chalk Markers
Use a damp microfibre cloth in a scooping motion to collect the chalk. The turn the cloth over and wipe over it again for a super clean finish.

Stubborn spots
We recommend using Organising Life Beautifully whiteboard cleaner. Alternatively, you can also use isopropyl, lens cleaner or vinegar + water.

Whiteboard markers
You can also use a damp microfibre cloth but from time-to-time there may be some staining left behind. To thoroughly clean the ink off your planner, we recommend using whiteboard cleaner. You can also try the methods listed above. 

Magnet Planners
All of our magnet planners are manufactured in Australia and have been certified as Australian Made. 

Liquid Chalk and Accessories
Ethically produced in China 

Our product ranges are all designed by Sharon Grant in Australia's Capital, Canberra.

We consciously choose how we do business. We choose sea freight over air freight. Our products are packaged and shipped with recyclable material and we choose recyclable over single-use wherever possible.
We aren’t perfect. But we’re constantly improving one decision at a time.

Buying from Organising Life Beautifully means you indirectly support Aussie small business. From logistics to photographers, from copywriters to marketers. We’re proud to outsource locally and support the Australian small business community.

Please visit the Terms and Conditions page

We currently offer afterpay, Paypal and accept all major credit cards. 

It's o.k. we've got you!

We want you to love your planning products so if you've got the wrong planner for your life and would like to exchange it, we'll do our best to help. 

To return or exchange your products, they must be unused, in their original packaging and not damaged.

For more information please refer to our refund policy.

Yes and No. Please send us an email immediately at hello@organisinglifebeautifully.com.au requesting a cancellation.
We usually process all orders within 1-2 business days (at 10am AEST) so it’s important you let us know as quickly as possible. If your order has already been processed and shipped, it unfortunately is too late to cancel. If your order hasn’t been sent, then we’ll do our best to stop it and then happily process a refund (minus any transaction fees via PayPal, Afterpay, etc.).

Once you’ve placed your order, your items will be on their way to dispatch. This means we’re unable to make any changes to your order this includes:

• Changing the item or size
• Delivery/billing address
• Adding/removing items to your order
• Shipping method

Please contact us as soon as possible. We're only human and do make mistakes from time to time but, we're very happy to get it sorted out for you straight away.

We ship within Australia and internationally.

Please visit our shipping page for more information about shipping to your location. 

If you have a great idea for a planner we would love to hear form you. If we go ahead and design your idea and successfully introduce it into our range, we will provide you with a gift card to spend in store. Please contact us and share your idea. 

Unfortunately no, our magnet planners are produced in bulk quantities which makes one-off designs not possible.