If you or a loved one has a National Disability Insurance Plan (NDIS) we have the tools to help you plan, organise and support day to day life.
Many customers have successfully claimed our products through their Assistive Technologies, Household Tasks, or Core Consumables budgets—depending on their individual plan and goals.
If you have found some Organising Life Beautifully products that will fall within your approved plan, we can create a draft order and provide you with an invoice with your participant details noted.
It is your responsibility to check the latest NDIS guidelines and ensure your purchase aligns with the supports in your plan. We recommend chatting with your plan manager or support coordinator before placing an order to avoid disappointment.
If you choose to purchase directly from the site rather than place an NDIS order We can provide an NDIS invoice upon request. Please email us at support@organisinglifebeautifully.com.au with your order number and NDIS participant number and we will provide you with an updated invoice.
Important
Due to the amount of time taken for invoices to be paid (up to 8 weeks from the time of ordering) and the uncertainty of whether the invoice will be approved or rejected, please note the following limitations:
- Items on sale or marked as seconds can not be included in an NDIS order.
- We can not hold stock for your order.
- We are not able to guarantee your selected items will be available when the invoice is paid. If stock has sold out or been discontinued, we will assist you to find a suitable product as a replacement.
- We are not able to offer free gifts with purchase. There is limited availability of stock and it is automatically allocated to orders that are paid in full.
- We are not able to apply any discount codes.
- Orders placed during sale periods will be processed once the sale has ended.
If you wish to take advantage of special offers, gift with purchase or discount codes, please place an order through the website and complete payment at the checkout. You can then request an NDIS invoice and claim it back at a later time.
Outstanding invoices
Once an invoice is created and forwarded onto the nominated person, we will not actively manage outstanding payments until 60 days has lapsed. At this time we will send a reminder email and if payment is not received or further information provided, the order will be cancelled.
Frequently Asked Questions (FAQs)
Does my plan include liquid chalk markers?
it's important to note that not all Organising Life Beautifully products are eligible for NDIS funding, and eligibility depends on the individual’s approved plan.
At this time, some plan managers are not approving the purchase of Liquid Chalk Markers as they have determined they are on the list of unsupported items.
This is outside of our control. Please discuss this further with your plan manager.
Liquid chalk markers can be purchased separately if they are not covered under your plan.
How long does it take for payment to be made by a plan manager?
Payment can be made as quickly as a week or can take up to 8 weeks. Please liaise with your plan manager directly if you feel it is taking an excessive anount of time.
My invoice was rejected, what do I do?
You will need to contact someone who has access to your plan to seek guidance on why is was not approved.
If you would like to pay for the order separately, our payment details are provided on the invoice. Please let us know when you make payment so we can arrange shipment for you.
When will my order be shipped?
As soon as we receive payment, we will arrange for your order to be shipped.
Will I receive a tracking number?
Tracking details are provided via the email address provided at the time of the order. This may be the support coordination, occupational therapist, parent or participant. If we do not receive an email address, we can not provide tracking details.
My order hasn't arrived, what do I do?
- Please check the shipping address provided at the time the order was placed is correct.
- Please check your tracking details if you received them. If you don't have them, you're welcome to contact us and we can provide it to you.
