WE HOPE YOU LOVE YOUR NEW PURCHASES JUST AS MUCH AS WE LOVE MAKING THEM FOR YOU!
We're passionate about customer service and want you to love the products that you purchase from us.
If, for any reason, you would like to return your items, we will happily accept your items in their original, unused condition within 21 days of your order being fulfilled.
Please read the below information before proceeding.
All Returns must:
- Be lodged in our Returns Portal here within 21 days of your order being fulfilled
- Include your RMA Number in the Shipping Address (this number is provided to you upon lodging your return in the Returns Portal)
- Be in original unused condition and in the original packaging
- Refunds cannot be approved for any part of an order that is customised or made to order
- Please Note: Refunds are processed on the item total only. We do not refund any shipping costs and your item cost is the actual price you paid, taking any discounts used into consideration. If you received free shipping on your original order and choose to return your full order, the shipping cost already paid by Organising Life Beautifully will be deducted from the total return value.
HOW TO return AN ITEM:
To return an item, please review the available return options listed below.
When you have decided which is the preferred return option, you need to go to our return portal. In the return portal you will need to select the appropriate return option and complete the required fields. You will be provided with RMA NUMBER, which you will need to include on your return address label.
Where to send your returns:
Please allow up to 2 weeks for us to receive your return and process your refund or store credit. You will receive an email once the return has been processed. If you choose to send your parcel back as 'Return To Sender', our shipping account will be charged a fee which will be deducted from your total refund or store credit.
Send all Returns to:
Organising Life Beautifully Returns
RMA(include yours here)
PO BOX 3770
Weston ACT 2611